The new specification introduced the whole-range video surveillance for cargo sorting in the express industry

On August 11, the National Postal Bureau's “Guidelines for the Operation of Express Delivery Operations” was promulgated. "The new "Code" is issued for the existence of violent sorting and explosion of some enterprises. It quantifies the specific operating rules of many express delivery industry and is the most basic operation specification of the express delivery industry." The Provincial Postal Administration Bureau of Market Supervision is responsible for According to people, "At present, the formal express delivery companies in Shanxi Province can basically meet the operational requirements of the management department."

On the 16th, he visited the sorting workshop of Shanxi Yunda and other express delivery companies. At the sorting sites of these courier companies, video surveillance, scanners and other equipment have been installed and equipped. Violence sorting has been effectively curbed in the past, and courier items within the urban area can basically reach the same day.

The new "Specifications" for full-range video surveillance of goods sorting requires that the whole process of sorting be carried out under video surveillance. Less than 5 kilograms of shipments are required to be placed in sorting trays to ensure that small items do not fall. More than 5 kilograms of express mail, sorting to take off when the express distance from the ground does not exceed 30 cm, fragile pieces do not exceed 10 cm.

The person in charge of the company revealed that after the survival of the fittest in the market and the development of the industry, the previous “violence sorting” of the express delivery industry has disappeared in the regular company. If the goods delivered by the company are damaged in the express delivery process, it is necessary to compensate the consumers accordingly, so the courier company will consciously ask the employees to take care of the goods. According to Tian Hao, deputy director of the Market Supervision Department of the Shanxi Postal Administration Bureau, “The vast majority of express delivery companies in Shanxi Province have installed video surveillance systems in the sorting workshop. Even county-level express companies have experienced violent sorting. There will be no large-scale presence. For video surveillance, the courier companies and provincial express industry supervisory departments will perform spot checks on a regular or irregular basis."

In addition, according to industry insiders, the current courier company to prevent the loss of courier items, all the object destination segmentation management, responsibility will eventually be implemented to individuals. The personal responsibility system for delivering goods also greatly curbed the emergence of violent sorting.

In the peak season, “free time” was called to stop. “This time the country introduced a new industry operation specification, it is a constraint on “violence sorting,” and the second is to prevent holiday courier items from exploding.” On the 16th, Director Tian disclosed that it would prevent express delivery. The method of “exploding a warehouse” for items is to limit the delivery time of express delivery items and limit the vacation season of express delivery industry.

According to the provisions of the "Code", express delivery companies should pick up the goods within two hours after receiving the order. After picking up the goods, the express delivery should be delivered to the express delivery place within 3 hours. The shipments arriving at the delivery network before 15 o'clock in the morning should be delivered on the same day. The shipments arriving at the delivery network after 15 o'clock everyday should be delivered first before 12 o'clock on the following day. The dispatcher should not deliver more than 10 shipments each time. "Because of the current fierce competition in the express delivery industry, for express delivery companies in Shanxi Province, the speed of delivery should be no problem, and delivery can basically meet the requirements of the regulations." Director Tian said, "For the service industry, the company The fight is between services, so at present the courier company has more stringent and detailed system requirements than the "norms", and the company's consciousness is very strong."

At the express delivery industry conference held in Shanxi Province on the 16th, the Provincial Postal Administration stipulated that "on holidays and especially during the peak season, express delivery companies must not take holidays or go out of business, and must ensure normal delivery and collection work." It is reported that this It is the first time in Shanxi Province to restrict the rest of the express delivery industry. "This will effectively prevent the appearance of a "squeezed warehouse" phenomenon similar to last year in the express delivery season."

Shanxi express delivery companies will be rated stars According to reports, the current express delivery industry has become one of the most competitive industries in the market. Many express companies in Shanxi Province have proposed more stringent corporate systems and practices than national standards. As early as in 2010, the Shanxi Provincial Express Delivery Association put forward the “Corporate Self-discipline Convention” including five major items and 24 detailed rules. The Convention has set a score for each of the implementing rules, and the company must check and correct itself. Many companies have set up a supervision team with the general manager in charge, special personnel, and special responsibility to check their own problems.

According to the person in charge of Yunda Express, the cost of the company will increase after the implementation of the new “Regulations”, the initiation of express delivery in the province, and the evaluation of stars. Staff's labor time, labor costs, and the number of employees required will increase, and the company’s expenses will increase. However, in the market competition environment, all express delivery companies are stepping up efforts to improve their own system construction and hardware and software construction. The industry is also a good thing.

It is reported that Shanxi Province has already made preparations for the express companies to evaluate stars and grade points. After the relevant score rules of the country are announced, Shanxi Province will start. “Assessing stars and classifying scores is a good means of constraining enterprises. This will, to a large extent, have the effect of survival of the fittest.” Director Tian said.