According to the China Automotive Quality Network, some hippocampus car owners have encountered similar problems during the use of the vehicle: because the fixing screws of the ignition coil of the valve cover cannot be disassembled, the valve cover assembly can only be replaced at around 700 yuan. For this problem, Haima Motor believes that it has a certain relationship with the maintenance of vehicles and the normal aging of accessories. However, the owner does not recognize this statement and believes that it should belong to the quality of the vehicle and requires the manufacturer to solve it.
According to the statistics of China Automotive Quality Network, the hippocampus Cupid vehicles with similar conditions are all in 2010, all using 1.3L displacement engines. The owner of the car reported in the relevant complaints that due to the phenomenon of the vehicle's frustration during the driving process, after inspection by the 4S shop, it was found that the two-cylinder fire was severely shaken, and the ignition coil and the spark plug were replaced. However, during the replacement process, it was found that the ignition coil and the connecting bolt on the valve chamber cover could not be screwed down.
According to the report of the China Automotive Quality Network, the maintenance personnel believe that the slip between the valve cover and the nut causes the nut to rotate when the bolt is turned. If the ignition coil and the spark plug are to be replaced, only the valve cover assembly can be replaced. However, the troubled car owner is that the 2010 model with problems has been out of warranty, and it needs to be replaced by a belt of about 700 yuan. In this regard, Mr. Feng, a car owner from Guangdong, said: "It is obvious that there is a problem with the quality. In order to replace a bolt that cannot be screwed, it is necessary to change one assembly."
The reasons for the maintenance personnel to explain to the relevant owners in a case are not accepted, because many car owners have seen other car owners in some hippocampus vehicle forums to reflect similar problems, so this is suspected to be batch quality defects.
In response to the problem that the fixing screws of the ignition coil of the valve cover can not be screwed, Haima Automobile replied to the China Automobile Quality Network that it has a certain relationship with the maintenance of the vehicle and the normal aging of the accessories, and all of them emphasize that the customer's vehicle has exceeded the warranty period.
For such an explanation, the owner of the vehicle generally said that it is difficult to accept. Some owners think that the warranty period is not the basis for the deductible. Since the problem will only be discovered when the spark plug and the ignition coil are replaced, it is impossible to find the problem in the first time.
For the aging and maintenance claims, the owner said that it is difficult to accept, the disassembly screw is operated by the maintenance personnel and not the owner; the main reason for the bolt and nut cannot be disassembled is the occlusion of the nut and the valve cover. It is understood that the nut that is generally matched with the resin material should be engaged by a toothed joint to avoid detachment due to force. However, if the resin material cannot withstand the corresponding moment at all, it will definitely damage the occlusal surface when the force is applied.
The owners hope that although the problem vehicle has a warranty period, due to the particularity of the phenomenon, it is hoped that the hippocampus manufacturers can solve this problem satisfactorily in the principle of customer care. (Xiao Jie)
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